ServiceNow (Source)

Overview

The ServiceNow source connector lets you connect to a ServiceNow instance.

Status / availability

This connector is currently in development. At this time:

• Connection credential validation is supported.
• Catalog discovery returns an empty catalog.
• Data extraction is not yet available.

If you attempt to run a sync, it will fail with an error indicating extraction is still in development.

Setup

Prerequisites

• A ServiceNow instance (your *.service-now.com subdomain).
• A ServiceNow user account with permission to read the tables you intend to sync (once extraction is available).

Authentication

This connector uses Basic Auth with a ServiceNow username and password.

During setup, the connector validates credentials by making a request to:

• GET https://{instance}.service-now.com/api/now/table/sys_user?sysparm_limit=1

Configuration

Field	Type	Required	Description
instance	string	✅	Your ServiceNow instance identifier (the DNS label in https://{instance}.service-now.com). Must be lowercase letters, digits, or hyphens; 1–63 characters; cannot start or end with -.
username	string	✅	ServiceNow username used for Basic Auth.
password	string	✅	ServiceNow password used for Basic Auth.

Streams

No streams are currently exposed because catalog discovery and extraction are still under development.